The Product Owner is within Business Improvement and Technology (BIT) and is accountable to the Manager, Digital Strategy and Solutions to:
• Provide subject matter expertise, working closely with IT teams and business stakeholders to ensure that the product architecture, workflows, integrations, and functionality meet quality, compliance and security standards.
• Collaborate with cross-functional teams, including infrastructure, cybersecurity, service desk and business units, to gather requirements and deliver features that meet user and business needs.
• Manage the product backlog, prioritise enhancements and fixes, and make informed decisions on feature development, enhancements, and fixes based on business value, user feedback, and technical feasibility.
• Ensure continuous improvement and product meets organisational service delivery, performance, and support requirements. It performs efficiently, scales effectively, and meets accessibility, security, and compliance standards.