INTAKE AND REVIEW OFFICER

Reference 2H1CDA87
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Job Reference:
2H1CDA87
Eligibility:
EOI for DHS Employees Only
Division:
Disability and Specialised Services
Location:
Riverside Centre, 115 North Terrace ADELAIDE SA 5000
Salary Range:
82,212-86,180
Classification:
ASO4
Engagement Type:
Term Contract
Closing Date:
26 Oct 2026

Role Highlights

  • Actively contribute to enriching the lives of people living with disability, their families and carers
  • Exciting opportunity for career development
  • Opportunity to contribute to effective governance, coordination and service delivery across DHS

Here at the Department of Human Services (DHS), we strive to deliver modern programs, services and policy that strengthen communities and enable South Australians to actively participate in community life. With people at the heart of what we do and a commitment to child safety, ageing well and supporting people with disability, we work to increase inclusion, independence and decision-making, and help our communities when it matters most.

About the Business

Our Disability and Specialised Services (DaSS) Division delivers essential support to South Australians through high-quality NDIS services, sector reform, inclusion-focused policy. We provide direct disability supports through Supported Independent Living, and specialised care through our Disability, Clinical and Quality Services, as well as Aged Care Projects. Our work is strengthened by Corporate and Engagement teams, ensuring strong governance, collaboration and positive outcomes for people we support. 

Role Details

Responding to disability specific enquiries regarding Supported Independent Living Services (SILS), Support Coordination (SC), Specialist Support Coordination (SSC), Allied Health (AH), Nursing (RN) and Positive Behaviour Supports (PBS) via telephone, email, or online.
• Creating, maintaining service bookings and system bookings for supports based on service agreements.
• Coordinating and monitoring scheduled plans reviews with the NDIS, updating service agreements.
• Monitoring and matching client vacancies through engagement with key internal and external stakeholders to achieve client centric outcomes.
• Assessing, reviewing and communicating participant needs and goals.
• Maintaining and applying an understanding of NDIS supports, services and guidelines to the intake and review process.
• Ensuring all clients are supported in their engagement with the service through working collaboratively and cooperatively with clients and other stakeholders.

Special Conditions

National Police Check required.
Employment-related Screening Check required.
Some out of hours work may be required.
Role Status: Term up to 22/10/2027.

Attachments:

Contact Us

Enquiries to Tammy Moffat
0451 424 090

Diversity And Inclusion

DHS is committed to making our services and workplaces safe and inclusive for all people and ensuring the full diversity of the communities we serve are represented in our workforce, including Aboriginal and Torres Strait Islander people, people with disability and/or neurodivergence, young people, older people, culturally and linguistically diverse people, LGBTIQA+ and gender diverse people.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require assistance with this process, please contact us at dhsrecruitment@sa.gov.au and a member of the team will get back to you.

The South Australian public sector promotes diversity and flexible ways of working, including part time. Applicants are encouraged to discuss flexible working arrangements for this role.

Aboriginal and Torres Strait Islander people are encouraged to apply. We also celebrate the many strengths and skills people with disability and/or neurodivergent people bring to our workplace and acknowledge our role in ensuring a supportive work environment for people with disability and/or neurodivergent people to thrive in.

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