Role Highlights
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This is a rare leadership opportunity to lead a large scale organisation
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Drive organisational change and operational excellence to deliver outcomes for South Australians with disability
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We value people who are client focused and have a desire for continuous learning and improvement
Here at the Department of Human Services (DHS), we strive to deliver modern programs, services and policy that strengthen communities and enable South Australians to actively participate in community life. With people at the heart of what we do and a commitment to child safety, ageing well and supporting people with disability, we work to increase inclusion, independence and decision-making, and help our communities when it matters most.
About the Business
Disability and Specialised Services is dedicated to delivering high-quality, rights-based services to over 1,000 South Australians. We specialise in providing NDIS, Aged Care, and State-based community and residential services. Our person-centred philosophy, "Everything about you, with you" ensures we work collaboratively with our clients to meet their needs.
Role Details
Are you ready to make a meaningful impact and guide our organisation through a period of significant development? Disability and Specialised Services invites you to become a pivotal part of our respected and trusted service by taking on the role of Chief Operating Officer.
The Chief Operating Officer is a senior leadership role and will:
• lead effective and high-quality service delivery, enhancing the client experience, upholding workforce practice standards, and maintaining compliance with all relevant regulatory frameworks across operational areas
• drive strategic initiatives that advance the strategic and operational imperatives of Disability and Specialised Services to deliver quality care and support to clients, families, and carers in alignment with the Department’s core values
• drive the implementation of the strategic plan, enhancing operational efficiency, and ensuring ongoing compliance with the NDIS and other regulatory requirements
• foster a high-performance culture that reflects the values of inclusion, empowerment, and respect.
Special Conditions
• National Police Check required.
• Employment-related Screening Check required.
• Some interstate and intrastate travel may be required.
• Must hold a current Australian issued driver’s licence (equivalent to minimum class C).
• Role Status: Term up to 30/06/2028.
Essential Qualifications:
Incumbent must hold tertiary qualifications in human services, health services, business management, economics, accounting, or a related field.
Attachments:
Contact Us
Enquiries to Kirsty Delguste
08 7424 5900
Diversity And Inclusion
DHS is committed to making our services and workplaces safe and inclusive for all people and ensuring the
full diversity of the communities we serve are represented in our workforce, including Aboriginal and Torres
Strait Islander people, people with disability and/or neurodivergence, young people, older people,
culturally and linguistically diverse people, LGBTIQA+ and gender diverse people.
We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process.
If you require assistance with this process,
please contact us at dhsrecruitment@sa.gov.au and a member of the team will get back to you.
The South Australian public sector promotes diversity and flexible ways of working, including part time.
Applicants are encouraged to discuss flexible working arrangements for this role.
Aboriginal and Torres Strait Islander people are encouraged to apply.
We also celebrate the many strengths and skills people with disability and/or neurodivergent people bring to
our workplace and acknowledge our role in ensuring a supportive work environment for people with disability and/or
neurodivergent people to thrive in.
Application Instructions
Resume and Cover Letter
You are required to submit a cover letter, up to a maximum of two pages,
addressing how your skills, attributes and experience meet the role specific capabilities and attach your current resume via the online application form.
For more information about applying, refer to our
Job Application Guide
Screening Checks
If you are new to the department and are invited to an interview, you will be required to produce a National Police Check,
which has been issued within six months of your application for the role. National Police Checks can be applied for via the
South Australia Police
or through an Australian Criminal Intelligence Commission accredited body.
If the role you are applying for also requires an Employment-related Screening Check, you will be required to undergo such assessment as is advised by DHS,
including periodic assessment during your employment.